Privacy Policy
Privacy Policy
At Bork, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.
Information We Collect
Personal Information:
When you use our services, book an appointment, or interact with our website, we may collect personal details such as your name, phone number, email address, and billing information.
Payment Information:
When you make a payment through our website or in person, we may collect payment details such as credit card information to process transactions securely.
Usage Information:
We may collect data about how you interact with our website, including pages visited, links clicked, and time spent on different sections.
Device Information:
We may collect information about the device and browser you use to access our site, such as operating system, browser type, and device model.
How We Use Your Information
To provide and improve our services:
We use your information to manage bookings, fulfill grooming services, process payments, and provide customer support.
To communicate with you:
We may use your contact information to send confirmations, updates, promotional offers, and important service notifications.
To personalize your experience:
We may use browsing and usage data to tailor our website experience and service offerings to better meet your needs.
For analytics and improvements:
We may use aggregated or anonymized information to analyze trends, measure site performance, and improve our services.
Information Sharing
We do not sell, rent, or trade your personal information with third parties. We may share your information with trusted third-party service providers who assist us with website management, payment processing, communications, and business operations. These partners are required to keep your information confidential and secure.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated versions will be posted on our website, and we encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Borkgrooming@icloud.com.
This Privacy Policy was last updated on 29th April 2025.